Gaming is fun — but playing responsibly is what makes you truly smart about it. pgsoft wants you to stay in control at all times: you decide how long you play and how much you spend. We're just here to help.
All of this is exactly why pgsoft built its responsible gaming tools.
Use these tools to stay in control of your gaming experience
Set a maximum daily, weekly, or monthly deposit limit.
Decide how long you'll play each day in advance and set an alert.
Give yourself a break — pause your account for anywhere from 1 day to 6 weeks.
If you need a longer break, you can close your account yourself at any time.
View a detailed report of your gaming history, time spent, and expenditure.
Get connected directly to professional support services whenever you need them.
Responsible gaming at pgsoft means enjoying games as entertainment — not letting them become an addiction or a problem. It ensures you stay aware at all times: how much time you're spending, how much money you're using, and how gaming is affecting your life.
Online gaming is a great form of entertainment. But when it turns into an addiction, it takes a toll on your family, relationships, and finances. pgsoft believes that every player's mental wellbeing and quality of life come first. That's why we don't just offer great games — we foster a healthy gaming environment too.
Millions of people in Bangladesh enjoy online gaming. But many don't realize when it's starting to become too much. pgsoft's responsible gaming guidelines exist for exactly this reason — to help you recognize your limits and take action before things go too far.
pgsoft's Core Principles: Gaming is a form of entertainment, not a way to earn a living. When it starts adding stress, it's no longer fun.
Knowing yourself is the first step to responsible gaming. Certain warning signs can indicate that gaming is becoming a problem. pgsoft wants you to recognize these signs early:
If you notice more than two of the above signs, contact pgsoft's support team or use the self-exclusion feature.
You can set gaming limits on pgsoft quickly and easily through your account settings. These features are completely free to use, and you can adjust them at any time.
Log in to the pgsoft website or app and click on your profile icon.
Go to the Settings menu and select the "Responsible Gaming" option.
Set a deposit limit, time limit, or betting limit — whichever works best for you.
Limits take effect immediately. Any request to increase a limit will only come into effect after 24 hours.
| Limit Types | Duration | Change | Active Period |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Decrease: Instant | Instant |
| Betting Limit | Daily / Weekly | Increase: After 24 Hours | Instant |
| Time Limit | Daily | Both: Flexible | Instant |
| Cooling Off | 1 day – 6 weeks | Automatically Expires | Instant |
| Self-Exclusion | 6 months – Permanent | Review Required | Instant |
Pgsoft strictly prohibits gaming by anyone under 18. This isn't just a rule — it's a responsibility. Age is verified at registration, and KYC checks are conducted whenever there's any doubt.
That said, family members can play an important role too. If you have younger siblings or children at home, please keep the following in mind:
If in doubt: If you suspect a minor is using someone else's account, report it to support@pgsoft-taka.com. We'll act on it promptly.
From what we've seen at pgsoft — those who follow these simple rules are the ones who keep gaming a genuine source of enjoyment. Remember these responsible gaming guidelines:
24/7 live support in Bangla. Ask us anything about responsible gaming.
Support@pgsoft-taka.com — for self-exclusion or limit settings.
Our commitment goes beyond words — it shows in our actions
Pgsoft is licensed by an international gaming authority. Upholding responsible gaming standards is both a legal and ethical obligation we take seriously.
Pgsoft's support team speaks Bangla. Get help with responsible gaming concerns without any language barrier.
Deposit and time limits set on pgsoft take effect instantly — no waiting, no hassle.
All responsible gaming tools are also available through the pgsoft app. You can raise or lower your limits directly from your mobile device.
Once self-exclusion is activated, the account cannot be reopened until the period has expired. pgsoft respects this decision.
View a full history of all your gaming activity at pgsoft. Analyze your habits and make informed decisions.
Answers to the most frequently asked questions from pgsoft users
Join pgsoft — where the fun comes with your well-being in mind. Set limits, stay informed, and keep gaming a source of joy.